Privacy Policy

Effective Date: September 1st 2024

The Ermite LLC (“we”, “us”, or “our”) operates [www.theermite.com] (the “Site”). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Site, or interact with any of our services, including self-defense seminars, coaching sessions, and gaming events.

1. Personal Information We Collect

We collect personal information that you provide directly to us. This includes:

  • Contact Information: such as your name, email address, phone number, and physical address.
  • Payment Information: including billing details, credit card or bank account information, and transaction history.
  • Account Information: such as usernames, passwords, and any other personal details you provide when setting up an account or profile with us.
  • Other Information: you voluntarily provide, such as your interests, preferences, or feedback regarding our services.

We may also collect automatically generated data such as IP addresses, browser types, and pages visited through cookies or similar tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: including coaching, self-defense seminars, and other offerings.
  • To Process Payments: ensuring secure payment processing for products and services.
  • To Communicate with You: sending updates, responding to inquiries, and providing customer support.
  • To Improve our Site and Services: using collected data for analytics and enhancement of our offerings.
  • Marketing and Promotional Communications: If you opt in, we may send promotional content related to our services. You can unsubscribe from these communications at any time.

3. Sharing of Personal Information

We do not sell or rent your personal information to third parties. However, we may share information with:

  • Service Providers: third-party companies that provide essential services to our operations (e.g., payment processors, hosting providers).
  • Legal Requirements: if required by law, to comply with legal proceedings, or to protect our rights.
  • Business Transfers: in the event of a merger, acquisition, or sale of assets.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

5. Security

We use industry-standard security measures to protect your data. However, no online transmission is fully secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Opt-out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at [contact@theermite.com].

7. Cookies

We use cookies and similar technologies to enhance your experience on our Site. Cookies help us understand user behavior and improve our services. You can disable cookies through your browser settings, but doing so may affect the functionality of our Site.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant updates by posting the revised policy on our Site.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Ermite LLC
30 N Gould St STE R, Sheridan, WY 82801
Email: contact@theermite.com
Phone: +34 631 900 706